Really friendly staff, the waitress in charge of breakfast was especially helpful. We were able to ask for boiled eggs, rather than just have the scrambled eggs on offer. Tasty pastries at breakfast. Rooms are spacious. It's really impressive how they've converted the cloisters area. The bar is a nice place to sit in the evening, often with a live pianist. The mini Easter eggs at reception on Easter day were a nice little treat. White company toiletries in bathrooms. Easy location to walk to the old town or the grand place. It's nice to be by the Quay, a good place to sit in the sunshine.
Fiona
апрель 2025 г.
Bar and restaurant are amazing, under a glass ceiling in the middle of the hotel. Live piano player until late on a Friday, and the excellent almond and pear pie is free when you order a drink! Great range of imaginative non alcoholic cocktails and whiskeys too. Didn't have the breakfast but the selection looked good. Room is massive and well furnished, as is the bathroom - big sink, all marble everywhere! Mattress was very comfortable and all the towels and linen was very crisp and clean. Decent quality shower gel provided that doesn't dry out your skin.
Tim
март 2025 г.
Stayed in the executive suit with a family of 4 incl. 2 kids. We've had a pleasant stay. Location was super, few minutes from Zoo, theme park and just around the corner of the historic center. Executive room very spacious and clean. Air-conditioning worked well, it didn't make much noise. Breakfast was very well presented and the staff of breakfast were excellent. And this is the only hotel in city centre where you can park in front of the door, that was really convenient.
Ying-kie
август 2024 г.
The breakfast was very nice. It is worth paying for it and adding it to your room. They have a wonderful coffee maker that makes espresso, cappuccinos, etc. The facility is pretty, but the rooms are tired. The guest rooms and bathrooms need updating. The location is walking distance from the main Lille square and historic areas. It is just a little out of the way.
Carol
июль 2024 г.
Spacious comfortable room with nice White Company toiletries, fluffy towels and complimentary towelling robes to wear while there Good breakfast Helpful reception staff. Hotel is near the canal and the Citadelle park but near the old town Vieux Lille about 10 minutes away on foot. Hotel in old convent beautiful building
Frances
апрель 2025 г.
It’s in a good open location by the canal and just a short walk round the corner into the old town. The original Flemish style brickwork on the exterior and around the courtyard.
Roger
март 2024 г.
Check in staff were polite and helpful. We only used the restaurant for breakfast, which had a varied selection and the staff were very attentive.
Linda
октябрь 2023 г.
The suite was very impressive, little one had her own room to sleep in (sofa bed) and she said it was very comfortable. The bed me and husband slept in was massive, and very comfortable too.
Sonja
январь 2025 г.
We liked the setting and ambiance of the hotel. The evenings were made special with a pianist In the lounge-bar area. Our room was very comfortable and we slept very well. I appreciated the fact that we could check-out at 12. The food at the restaurant was very good. Breakfast was quite varied.
Srimanti
январь 2025 г.
Overall the hotel was good and met with expections.
Catherine
декабрь 2024 г.